1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website operator. Cookies help us recognize your device and remember certain information about your visit, such as your login status and preferences.
Similar technologies include web beacons (also called tracking pixels or clear GIFs), local storage (such as HTML5 local storage), and session storage. For simplicity, we refer to all of these collectively as "cookies" in this policy.
2. Who Sets Cookies on This Site?
Cookies may be set by AgentSkillVault ("first-party cookies") or by third-party service providers whose services we use on the Platform ("third-party cookies"). First-party cookies are set directly by our website domain (agentskillvault.ai). Third-party cookies are set by other domains and are governed by the privacy and cookie policies of those third parties.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function and cannot be switched off in our systems. They are typically set in response to actions you take, such as logging in, adding items to your cart, or completing a purchase. Without these cookies, the Platform cannot function properly. These cookies do not store any personally identifiable information beyond what is necessary to maintain your session.
Examples: Authentication session tokens, shopping cart contents, CSRF protection tokens
Retention: Session (deleted when you close your browser) or short-term (up to 30 days)
Can be disabled: No — disabling these will impair Platform functionality
3.2 Functional / Preference Cookies
These cookies allow the Platform to remember choices you make (such as your preferred language, login credentials, or display preferences) and to provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
Examples: Remembered login state, UI preferences, chat widget state
Retention: Up to 1 year
Can be disabled: Yes — but some Platform features may not work as expected
3.3 Analytics and Performance Cookies
These cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously. The information we collect includes pages visited, time spent on pages, links clicked, and general geographic region. We use this data to improve the Platform's performance and user experience.
Examples: Page view counts, session duration, traffic source analysis
Third parties: Vercel Analytics (anonymized), may include similar services
Retention: Up to 2 years
Can be disabled: Yes — opt out by disabling cookies in your browser settings
3.4 Payment Processing Cookies
When you make a purchase, our payment processor Stripe may set cookies on your device to facilitate the payment process, prevent fraud, and comply with regulatory requirements. These cookies are governed by Stripe's own Cookie Policy.
Third parties: Stripe, Inc. (stripe.com/privacy)
Retention: As specified by Stripe
3.5 Email Marketing Cookies
Our email service provider Klaviyo may use tracking pixels and cookies in our email communications to track email open rates, click-through rates, and to connect email engagement to Platform activity. This helps us understand how effective our email communications are and improve the relevance of our messages to you.
Third parties: Klaviyo, Inc. (klaviyo.com/legal/privacy-notice)
Can be disabled: You may opt out of email tracking by disabling images in your email client
We do not use advertising cookies. We do not use cookies for targeted advertising, behavioral profiling, or sell cookie data to ad networks or data brokers.
4. Third-Party Cookies Summary
| Provider | Purpose | Type | Privacy Policy |
|---|---|---|---|
| Stripe | Payment processing, fraud prevention | Necessary | stripe.com/privacy |
| Klaviyo | Email marketing, open tracking | Marketing | klaviyo.com/privacy |
| Vercel | Performance analytics (anonymized) | Analytics | vercel.com/legal/privacy |
5. Your Cookie Choices
Browser Settings. Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Preferences," or "Settings" menu of your browser. You can set your browser to refuse all cookies, accept only certain cookies, or to notify you when a cookie is being set. Please note that if you disable all cookies, some parts of the Platform may not function correctly, including the ability to log in or complete purchases.
Opt-Out Links. You may opt out of certain third-party analytics and marketing cookies using the links below:
- Google Analytics: Google Analytics Opt-out
- Network Advertising Initiative: NAI Opt-out
- Digital Advertising Alliance: DAA Opt-out
Mobile Devices. On mobile devices, you may be able to reset your device's advertising identifier through your device's settings to limit interest-based advertising.
6. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Because there is currently no industry standard for DNT signals, our Platform does not respond to DNT browser signals at this time. We will revisit this policy as industry standards evolve.
7. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. We will update the "Last Updated" date at the top of this page when changes are made. We encourage you to review this policy periodically to stay informed about our use of cookies.
8. Contact Us
If you have questions about our use of cookies, please contact us at:
AgentSkillVault
Email: support@agentskillvault.ai