Privacy Policy

1. Introduction

AgentSkillVault ("Company," "we," "us," or "our") operates the website agentskillvault.ai and any related products or services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform immediately.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you register for an account, purchase a product or subscription, subscribe to our email list, participate in offers or promotions, or contact us for support. This may include your name, email address, billing address, payment card information (processed by Stripe — we do not store full card numbers), and any communications you send us.

Information Collected Automatically

When you access the Platform, we and our service providers may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and device identifiers. This information is collected through cookies, web beacons, and similar tracking technologies (see Section 7 — Cookies Policy).

Payment Information

All payment transactions are processed through Stripe, Inc., a third-party payment processor. We do not store complete credit card or bank account information on our servers. Stripe's use of your personal information is governed by Stripe's Privacy Policy, available at stripe.com/privacy.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account and process transactions;
• Deliver digital products, skills, and subscription content you have purchased;
• Send transactional emails, receipts, and account notifications;
• Send marketing and promotional communications via email (you may opt out at any time);
• Respond to your comments, questions, and requests for customer support;
• Monitor and analyze usage patterns to improve our Platform and user experience;
• Enforce our Terms of Service and other agreements;
• Comply with applicable laws and legal obligations;
• Protect against fraud, unauthorized access, and other security risks.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers.

We may share your information with third-party vendors and service providers who perform services on our behalf, including email marketing (Klaviyo, Inc.), payment processing (Stripe, Inc.), web hosting and infrastructure (Vercel, Inc.), and analytics providers. These parties are contractually obligated to use your information only as necessary to provide their services to us.

Legal Requirements.

We may disclose your information where required by law, subpoena, court order, or other governmental authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers.

If we are involved in a merger, acquisition, asset sale, or similar corporate transaction, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active, as long as necessary to fulfill the purposes described in this policy, and as required by applicable law. Upon account deletion or upon request, we will delete or anonymize your personal information, except where we are required to retain it for legal, accounting, or regulatory purposes.

6. Data Security

We implement commercially reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit (SSL/TLS), secure password hashing, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. By using the Platform, you acknowledge and accept this risk. You are responsible for maintaining the confidentiality of your account credentials.

7. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on the Platform. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookies Policy.

In summary, we use strictly necessary cookies to operate the Platform, functional cookies to remember your preferences, and analytics cookies to understand how visitors use our site. We do not use cookies for advertising profiling or sell cookie data to third parties.

8. Email Marketing and Opt-Out

If you subscribe to our email list or make a purchase, you may receive marketing emails from us. You may opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email, or by contacting us at support@agentskillvault.ai. Please note that even after opting out of marketing communications, you will continue to receive transactional emails related to your account or purchases.

9. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe we may have collected information from a child under 18, please contact us at support@agentskillvault.ai.

10. California Privacy Rights (CCPA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of personal information, and the right to opt out of the sale of personal information (we do not sell personal information). To exercise these rights, please contact us at support@agentskillvault.ai. We will respond to verifiable requests within 45 days as required by law.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Platform after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: